Requesting for Support
Describes the process of requesting for support from the cQube Product Team
Support may be required if the cQube adopter is stuck somewhere while setting up / managing cQube. The cQube Product Team will handhold the cQube adopter and point to the right documentations wherever support is required.
All the requests for support should be posted as Q&A on the cQube Discussion Forum on GitHub - Link.
Process to initiate a Q&A:
- 1.Go to the Q&A tab of cQube Discussion Forum on Github - https://github.com/Sunbird-cQube/community/discussions/categories/q-a?discussions_q=is%3A
- 2.Start a new discussion.
- 3.Detail out the support that you need with a title and description. You can add any images for context on the request.
- 4.Attach relevant label(s) to the support being requested.
- 5.Click on 'Start Discussion'
The cQube Product Team will get back within 1-2 working days post the request has been submitted with the required support.